Our artist’s schedules fill quickly. We have a wait list and check it often. That does not mean you can’t drop in— weekends are busy, but we want to be available when you need us.
Appointments are reservations, we hold time on our artist’s books just for you. Life happens, to all of us, but please give us at least 24 hours’ notice if you are going to cancel or move your appointment. We promise to do the same. Short notice cancellations and no-shows are hard on our employee’s incomes. Plus, we miss you! We’re here to make you look and feel great, and we prefer to stay busy.
More than one no-show, last-minute cancellation, or arriving too late for your service–and we’ll ask you to guarantee future reservations with a credit card, or pre-pay.
If your schedule is constantly changing, we would suggest calling for a same-day appointment, or we may require that you pre-pay for your services.
We will confirm appointments via email or text sent to you three days before your reservation as a courtesy.
Appointments for services of 2 hours or more require a 50% deposit. This deposit is non-refundable if the appointment is missed or is cancelled with less than 24 hours’ notice.